How to: M365 Backup Job Configuration

This article aims to assist you in maintaining and managing your Microsoft 365 backups using Probax Hive.

 

To edit your M365 backup in Hive, you must first have gone through the set up steps for getting a job created for your M365 Organisation in Hive. Please visit this knowledge base article for more information.

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Selecting Mailboxes, OneDrives and Sharepoint sites to Backup

After adding your Microsoft 365 Backup, you need to select which items that you’d like to protect. To perform this:

    1. Within the Resources section on your account, select Actions followed by Configure Protection.
    2. For Mailbox and OneDrive accounts, simply select whether you would like to backup the account by adjusting the switch to Once this is selected, the backup will begin processing on the next scheduled backup.
    3. For customer's with greyed-out OneDrives, these backups will be billed for, as those user's OneDrives have access to SharePoint sites that are being backed up. 
    4. To backup SharePoint sites, navigate to the Show Sharepoints tab at the top of the wizard and select the sites that you wish to backup. Once selected, the backup will begin processing on the next scheduled backup.

Ensure that your admin user has the appropriate permissions to access all Mailboxes, OneDrives, and Sharepoint Sites. Please note that Probax are not responsible for data that has not been backed up because of incorrect setup.

Further Configuration

You can access further configuration settings by navigating to the Configure Protection section and selecting the Show Settings tab within the upper-right corner of the wizard.

The following details briefly describes the outcome of selecting each option:

Set backup for all current Mailboxes

When enabled, this option will allow you to adjust all current Mailboxes to be selected for backups. Alternatively, the option Disabled will remove the Mailboxes that have already been selected.

Set backup for all current OneDrives

When enabled, this option will allow you to adjust all current OneDrives to be selected for backups. Alternatively, the option Disabled will remove the OneDrives that have already been selected.

Set backup for all current Organisation SharePoint Sites

When enabled, this option will allow you to adjust all current SharePoint to be selected for backups. Alternatively, the option Disabled will remove the SharePoint sites that have already been selected.

Auto-backup new Mailboxes

When enabled, this option will allow you to automatically backup any new Mailboxes created within this organization.

Auto-backup new OneDrives

When enabled, this option will allow you to automatically backup any new OneDrives created within this organization.

Auto-backup new Sharepoint Sites

When enabled, this option will allow you to automatically backup any new Sharepoints created within this organization.

Set new Authentication details for Organization

Selecting either Modern Auth or Basic Auth will allow you to update the credentials and/or account that is being used to manage these backups.

Unlink Organization and delete all data

Choosing this will remove the Microsoft 365 backups from Probax Hive.

Microsoft 365 Performance and Limitations

Time taken to do first backup
Your first backup will start at the next backup window, which occur every 4 hours. The time to perform the initial backup will vary depending on number of Mailboxes, OneDrives and Sharepoint Sites that are chosen. Microsoft can also have a very aggressive bandwidth throttling algorithm which we have no control over. For large Organizations the first backup may take as long as a week.

How many backups are performed?
We will perform at most 6 automatic daily backups. Again, this varies depending on the factors above. You can force a backup at any time, though this will stop any backup currently in progress in order to take a new backup.
Can you backup Microsoft Teams?

We backup Microsoft Teams data that exists in SharePoint, and you can ensure that data is backed up by enabling SharePoint backups for the relevant site.

Please review Veeam's KnowledgeBase article for more information on the limitations of Veeam with M365 backups

https://helpcenter.veeam.com/docs/vbo365/guide/vbo_considerations.html?ver=50

 

For technical support questions, please contact support@probax.io

For sales and product information, contact your Partner Manager.