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      How To: Managing Email Protection Reports in MSP Backup

      We have two options for enabling Email Protection Reports: an MSP-level report and an Account-level report. The MSP-level report provides an overview of all sub-accounts, while the Account-level report provides and overview specific to each account.

      Enabling MSP-level email protection reports

      1. Log in to your MSP Backup account and navigate to MSP Settings:
      2. On the MSP Settings page, select the Reporting option:
      3. In the Reporting section, add the desired email address to receive reports by entering it into the designated field and selecting Next:
      4. Configure the report frequency and send times as needed; once complete, click Next to finalize the Email Protection report settings:
      5. Review your configured frequency and send times for the Email Protection report:

      Enabling Account-level email protection reports

      1. Log into your MSP Backup account and navigate to Customer Accounts: 
      2. On the Customer Accounts page, select the account for which you want to configure Account-level Email Protection reports:
      3. On the Customer Account page, select the Reporting option:
      4.  In the Reporting section, add the desired email address to receive reports by entering it into the designated field and selecting Next: 
      5. Configure the report frequency and send times as needed; once complete, click Next to finalize the Email Protection report settings:
      6. Review your configured frequency and send times for the Email Protection report:

      Removing or Updating an Email Protection Report

      1. Currently, to make changes to an email report, you must delete it and create a new one.
      2. To delete an email protection report, click the red X button next to the report entry:
      3. In the Delete Status Email window, confirm that you want to delete the report by clicking Delete:

       

      In this article, you've learned how to enable and manage Email Protection Reports in MSP Backup at both the MSP-level and account level, including steps for configuring, updating, or removing these reports.